My Profile is user information provided by each system user. Use My Profile to enter your name, time zone, login password, contact information, and select a website landing page. Your name and account user ID display in various selections lists when using the website, such as Groups & Users in Security. Your time zone selection determines how the website reports time-related activity, such as date and time information shown in the Last Packet field of Unit Detail, or the Date field in Current Alerts of Unit System Status. Choosing a website landing page determines which page automatically displays after logging into the website.
User contact information in My Profile functions similar to a private address book as opposed to client contact information in Client Profile, which functions similar to a public address book. User contact information is visible only to the user who created it, whereas client contact information is visible to all system users. User contact information, such as a user ID with associated contact method(s), is available for selection when setting up alerts in the Contacts tab of Unit Admin (Unit Admin > Alerts > Contacts).
Click My Profile in the menu bar to perform any of the following tasks when editing your personal user information:
To enter your name ˆtop of pageˆ
- Type your first and last name in the First Name and Last Name fields. Include the first initial of your middle name in the Middle Initial field if desired.
- Click Save. Or, if you want to "undo" changes and return to the last, saved user name, click Reset before clicking Save.
To select your time zone ˆtop of pageˆ
- Click the Time Zone field and select the appropriate option from the list.
- If your time zone selection observes Daylight Savings Time (DST), click the Daylight Savings Time check box. The DST option is enabled when a check mark displays inside the check box. To disable the option, click the check box again to remove the check mark.
To change your website login password ˆtop of pageˆ
- Type your new password in the New Password field.
- Type your new password again in the Confirm New Password field.
- Click Set Password.
To edit your user contact information ˆtop of pageˆ
- Click the User Contact Information tab.
- Create a new contact method by clicking Address, Email, Fax, Phone, Text, Numeric Pager, or FTP.
- Type a name and description for the new contact method in the Name and Description fields, respectively.
- Click the Default check box if you want to designate the new contact method as the preferred method for contacting you about important information, such as upcoming system maintenance schedules.
- If you want to receive alert notifications using the new contact method, click the Technical and Active check boxes.
- If you want to receive billing invoice reports using the new contact method, click the Billing and Active check boxes.
- Set up an Available Times schedule that identifies the day(s) of the week and hours you want to be contacted, such as Monday from 8am to 5pm. Select one or more days of the week and then click the down arrow in the Start Time and End Time fields to select a time schedule.
When Start Time and End Time span two days, such as 11pm to 7am, Start Time begins with the day you select and End Time is the next day, even when the next day is not included in the schedule. For example, if Available Times is set up as Monday from 11pm to 7am, Start Time is Monday at 11 pm, and End Time is Tuesday at 7am.
- Click Hold Messages if you want to store messages in a queue and then have them sent during your Available Times schedule.
- Complete any remaining fields, making sure to provide information for required fields highlighted in red.
- Click Save to save changes. To cancel changes, click Cancel before clicking Save.
- Repeat this procedure to add another new contact method as needed.
If you need to disable a contact method, click the Active check box to remove the check mark.
To choose your landing page ˆtop of pageˆ
- Click the Website Preferences tab.
- Click the Landing Page field and select an option from the list.
- Click Save.
To select one or more status filters ˆtop of pageˆ
- Click the Website Preferences tab.
- Select a status filter by clicking in the check box next to the name of the filter to add a check mark to the check box.
Only the status filters you select will appear on the landing pages that display status filters, such as All Units, Unit System Status, Asset System Status, and Detailed Unit Status.
- For the Not Reporting status filter, also select the number of days in the No Packet In ## Day(s) field.
- For the Over Reporting status filter, also select the number of packets and days in the More Than ## In ## Day(s) field.
- To deselect a status filter, click the check box again to remove the check mark from the check box.
- Click Save.