An alert is a condition of interest indicating the status of a unit. Users are notified of an alert with a notification sent by the system. Notifications are sent for both alarm and non-alarm conditions; they are sent to contact points set up in User Contact Information of My Profile. Available contact methods include e-mail, phone, text message, numeric page, or FTP (file transfer protocol).
A notification is sent for each alert received from a unit; including when two or more alerts are received at the same time. The system typically lists units with alerts in the In Alarm status category of Unit System Status. However, when a unit's alert settings include the Notify Only option, the system lists the unit in the Normal status category instead. Notify Only is used for non-alarm conditions when setting up an Activity, Status, or Packet alert type. For example, a non-alarm condition is when the unit is operating normally but the system has not received a packet transmission from the unit within a user-defined time period.
Use the Alerts tab in Unit Admin to setup a unit with any of the alert types identified in the table below:
Alert Type |
Description |
Data Alert |
Select Data Alert to be notified of an alarm event for a data point, such as an out-of-spec channel measurement; low battery voltage; power on reset; or RSSI reading. |
Activity Alert |
Select Activity Alert to be notified when the unit does not transmit packets or transmits an unusual number of packets (too few or too many) within a certain number of days. |
Status Alert |
Select Status Alert to be notified when the unit changes from one operating state to another, such as normal to alarm, normal to interrupting, or open to close digital state. |
Packet Alert |
Select Packet Alert to be notified when the unit transmits a normal, alarm, or test packet. |
Use any of the following methods for viewing and editing unit alert settings.
Unit System Status:
- Click Units to display Unit System Status.
- Select a status category in the navigation tree of Unit System Status and then select a unit.
- Click Settings in the map bubble and then click the Alerts tab.
Unit Admin:
- Click Units > Unit Admin.
- Select a unit in the Units navigation tree and then click the Alerts tab.
Asset System Status:
- Click Assets to display Asset System Status.
- Select a status category in the navigation tree of Asset System Status and then select a unit.
- Click Unit Settings in the map bubble and then click the Alerts tab.